You log into Social Security through My Social Security, not through a Texas-specific portal

There is no separate SSDI login for Texas residents. Social Security Disability Insurance (SSDI) is a federal program run by the Social Security Administration (SSA), and all beneficiaries—regardless of state—use the same online account system called My Social Security. You create and access your account at ssa.gov, not through any Texas state website or office.

My Social Security lets you view your payment amount, check your earnings record, change your address, request a replacement Social Security card, and read benefit verification letters. If you receive SSDI, you can also see your work incentive information and track any ongoing work activity reports.

Texas does not operate its own SSDI system or login. The state's Department of Assistive and Rehabilitative Services (DARS) handles vocational rehabilitation and some work incentive programs, but those are separate from your SSA account login. If you need help with SSDI itself, you contact SSA directly—either through My Social Security online, by phone at 1-800-772-1213, or by visiting a local Social Security office.

Key Takeaways

  • My Social Security at ssa.gov is the only official login for SSDI beneficiaries in Texas and everywhere else.
  • You will need a Social Security number and either an email address or phone number to create or sign into your account.
  • Two-factor authentication (a code sent to your phone or email) is required every time you log in for security.
  • If you forget your username or password, you can reset both through the ssa.gov login page without calling SSA.
  • Texas state offices cannot access your My Social Security account; SSA is the only agency that manages SSDI logins.

Creating a My Social Security account for the first time

Go to ssa.gov and look for the "Sign In" or "Create an Account" button. You will be asked for your Social Security number, date of birth, and email address or phone number. SSA uses the email or phone number to send you a one-time code during login, so use one you check regularly.

After you enter your information, SSA will verify your identity by asking questions about your credit history or other personal details. This usually takes a few minutes. Once verified, you create a username and password. Your username can be anything you choose—it does not have to be your name or Social Security number.

Save your username and password in a find place. You will need both every time you log in. If you have trouble during account creation, call SSA at 1-800-772-1213 (TTY 1-800-325-0778) and ask for help setting up your account. Texas Social Security offices can also help you create an account in person if you prefer.

Logging in and using two-factor authentication

Each time you visit ssa.gov and enter your username and password, SSA will send a one-time code to your email or phone. You must enter this code on the next screen to complete your login. This two-factor authentication happens every single time—there is no way to skip it or stay permanently logged in.

If you do not receive the code within a few minutes, check your spam or junk folder, especially if you chose email. If you still do not see it, you can request a new code or switch to receiving it by phone instead. If you lose access to the phone number or email you registered, call SSA to update your contact information before you can log in again.

Two-factor authentication protects your account from unauthorized access. Your SSDI payment information, work history, and benefit records are sensitive, so SSA requires this extra step every time.

What you can and cannot do in My Social Security

Once logged in, you can view your current SSDI payment amount, see the date of your next payment, read a benefit verification letter (useful for housing, loans, or other programs), and check your Social Security earnings record. You can also update your address, request a replacement Social Security card, and see information about work incentives if you are working or considering work.

You cannot change your payment amount, report a change in your medical condition, or request a work incentive review through My Social Security alone. For those tasks, you will need to contact SSA by phone or visit a local office. If your condition has changed or you want to discuss returning to work, call 1-800-772-1213 to speak with a representative.

If you receive SSDI and are working, My Social Security shows your current work activity status and any ongoing Ticket to Work information. This is useful if you are using work incentives like the Student Earned Income Exclusion or Plan to Achieve Self-Support (PASS).

Troubleshooting login problems in Texas

If you forget your username, go to ssa.gov and click "Forgot Username?" You will be asked to verify your identity, and SSA will email or text your username to you. If you forget your password, click "Forgot Password?" and follow the same process. Both resets happen online without calling.

If you cannot verify your identity online—because your credit history is too thin, you have a fraud flag, or another reason—you will be directed to call SSA or visit an office in person. Texas has Social Security offices in most cities; you can find the nearest one at ssa.gov/locator or by calling 1-800-772-1213.

If you are locked out of your account after multiple failed login attempts, wait 24 hours before trying again. If the problem persists, call SSA. Do not try to create a second account with the same Social Security number; SSA will reject it.

Contacting SSA in Texas if you cannot log in

If you need help logging in or accessing your account, call SSA's national number at 1-800-772-1213 (TTY 1-800-325-0778). Hours are Monday through Friday, 7 a.m. to 7 p.m. Central Time. Wait times are usually shorter early in the morning or late in the week.

You can also visit a local Social Security office in person. Texas has offices in Houston, Dallas, Austin, San Antonio, Fort Worth, and most other major cities. Bring your Social Security card and a photo ID. No appointment is required, but you may wait longer during peak hours (mid-morning and mid-week).

If you use a representative payee (someone who manages your SSDI payments on your behalf), that person can also log into My Social Security using their own account and view your payment information. They cannot change your password or username.

Keeping your My Social Security account find

Never share your username, password, or one-time authentication codes with anyone—not even SSA staff. SSA employees will never ask for your password. If someone claiming to be from SSA asks for your login information, hang up or close the message and call SSA directly at 1-800-772-1213 to report it.

Use a strong password with uppercase letters, lowercase letters, numbers, and symbols. Change your password every few months, especially if you think someone else may have seen it. If you suspect your account has been hacked, call SSA when ready.

Log out of My Social Security when you are finished, especially if you are using a shared computer. Do not save your password in your browser or write it down where others can find it.

Frequently Asked Questions

Do I need a separate login for SSDI in Texas?

No. All SSDI beneficiaries use My Social Security at ssa.gov, regardless of state. Texas does not have a separate SSDI login system. The same account works for all Social Security programs.

What if I do not have an email address or phone number to register?

You need at least one to create a My Social Security account, because SSA uses it to send your two-factor authentication code. If you do not have either, visit a local Social Security office in Texas and ask staff to help you set up an account. They can register you using a phone number you provide.

Can I log into My Social Security on my phone?

Yes. My Social Security works on smartphones and tablets through a web browser or the official Social Security mobile app (available on iOS and Android). The login process and two-factor authentication work the same way on mobile devices.

What happens if I do not log in for a long time?

Your account does not close or expire if you do not log in. You can log back in anytime using your username and password. Your SSDI payments continue whether or not you use My Social Security.

Can I change my SSDI payment amount through My Social Security?

No. You can only view your payment amount in My Social Security. To request a change—such as a work incentive review or a change based on a medical condition—call SSA at 1-800-772-1213 or visit a local office.