If you've been denied Social Security Disability benefits and filed an appeal, waiting without information is one of the most frustrating parts of the process. Virginia claimants often ask the same question: where is my case right now, and how do I find out? The answer depends on which stage of the appeal process you're in — and each stage has its own tracking method.
Before checking your status, it helps to know exactly where your case sits in the pipeline. The Social Security Administration processes appeals in a fixed sequence:
| Stage | Who Reviews It | Typical Location |
|---|---|---|
| Initial Application | Disability Determination Services (DDS) | Virginia DDS office |
| Reconsideration | DDS (different reviewer) | Virginia DDS office |
| ALJ Hearing | Administrative Law Judge | ODAR hearing office |
| Appeals Council | SSA Appeals Council | Falls Church, VA (national) |
Virginia's Disability Determination Services (DDS) handles the first two stages. If your case has moved to a hearing, it transfers to an Office of Hearings Operations (OHO) — Virginia has hearing offices in Roanoke, Richmond, Falls Church, and Norfolk, among others.
Knowing your stage tells you where to look.
The fastest self-service option is the SSA's online portal at ssa.gov. Once you create or log in to your my Social Security account, you can:
This works best at the initial application and reconsideration stages. Once a case moves to an ALJ hearing, updates in the online portal become less frequent and less detailed.
You can call SSA directly at 1-800-772-1213 (TTY: 1-800-325-0778), Monday through Friday. Have your Social Security number ready. Representatives can tell you the current status of your appeal and whether anything is pending on your end — such as missing medical records or forms.
📞 Wait times vary significantly. Calling early in the week and early in the morning tends to reduce hold time.
If your case is at the ALJ hearing stage, the relevant OHO office manages your scheduling and case file. Virginia claimants can contact their assigned hearing office directly to ask about hearing dates, case assignment, and whether additional evidence has been received. The SSA website lists contact information for each regional office.
At this stage, if you have a representative or attorney, they typically have direct access to the case management system (OARS or iAppeals) and can pull more detailed status information than a claimant calling in directly.
The word "status" covers different things depending on where your case is:
At DDS (Initial or Reconsideration): Status usually means whether the case is still under review, whether a decision has been made, or whether DDS is waiting on medical records from your providers.
At ALJ Hearing: Status typically refers to whether a hearing date has been scheduled, how far out the wait is, or whether a decision has been issued post-hearing. ⏳ ALJ wait times nationally have ranged from several months to over a year in some offices — Virginia offices vary.
At the Appeals Council: The Appeals Council in Falls Church handles cases from across the country. Status here often means whether the Council has accepted your case for review, denied review, or remanded the case back to an ALJ.
Not every Virginia claimant waits the same amount of time. Several factors shape timelines and outcomes:
Waiting doesn't mean doing nothing. A few things matter during the appeal period:
The status of your appeal is a factual question SSA can answer. But what that status means for your case — whether your medical evidence is strong enough, whether your work history supports your claim, whether an ALJ is likely to find your testimony credible — those questions don't have generic answers.
Two Virginia claimants at the same stage, both awaiting an ALJ hearing, can face very different outcomes based on their diagnoses, their work history, their age, and how thoroughly their impairments are documented. The process is the same. The results aren't.
