When a long-term disability (LTD) claim gets denied, many people don't realize they have options — or that the type of lawyer they need depends heavily on why they were denied and who denied them. This isn't a one-size-fits-all situation. Understanding how LTD denials work, and how attorneys fit into that picture, is the first step toward figuring out your next move.
This distinction matters enormously when it comes to legal help.
Long-term disability insurance is a private benefit — either purchased individually or provided through an employer's group plan. It's governed by the terms of your specific policy and, if it's an employer plan, by a federal law called ERISA (Employee Retirement Income Security Act).
SSDI (Social Security Disability Insurance) is a federal program administered by the Social Security Administration (SSA). It's funded through payroll taxes and has its own eligibility rules, appeal stages, and legal framework entirely separate from private insurance.
Many people pursue both at the same time. But the lawyers who handle each are different, the rules are different, and the strategies are different.
| Feature | LTD Insurance Claim | SSDI Claim |
|---|---|---|
| Administered by | Private insurance company | Social Security Administration |
| Governing law | ERISA or state insurance law | Social Security Act |
| Appeals process | Internal appeal → federal court | Reconsideration → ALJ → Appeals Council → federal court |
| Attorney fee structure | Contingency or hourly | Contingency, capped by law |
| Timeframe | Varies by policy | Typically 1–3+ years |
Insurance companies deny claims for a range of reasons, and the denial letter you receive matters — a lot. Common reasons include:
The denial reason shapes everything about how an appeal should be built.
Attorneys who specialize in denied LTD claims — particularly ERISA cases — do something most people don't expect: they build the administrative record before ever going near a courtroom.
Under ERISA, if your employer-sponsored plan denies your claim and you exhaust internal appeals, your legal challenge moves to federal court. Here's the critical part: federal courts typically only review the evidence that was in the record during the appeals process. You usually cannot introduce new medical evidence once you're in court.
This means the appeal stage — before litigation — is where the real legal work happens. A skilled attorney will:
For individually purchased (non-ERISA) policies, the rules differ. State insurance laws apply, litigation options may be broader, and bad-faith claims against the insurer are sometimes possible.
If your LTD insurer denies your claim, they may simultaneously — or as a condition of your benefit — require you to apply for SSDI. Many LTD policies include an offset provision: if you're approved for SSDI, the insurance company reduces your monthly LTD payment by the SSDI amount.
This is why LTD and SSDI claims often run on parallel tracks.
SSDI has its own multi-stage appeals process:
At the ALJ hearing stage, approval rates historically rise compared to initial denials. Claimants with representation at hearings tend to fare better than those who appear without it — though outcomes depend on the strength of medical evidence, the specific judge, and the claimant's particular limitations.
SSDI attorneys work on contingency, meaning no upfront cost. Their fee is capped by law — currently 25% of back pay, up to a set maximum that adjusts periodically. They're only paid if you win.
Whether on the LTD side, the SSDI side, or both, individual outcomes hinge on factors no general article can assess:
LTD denials are fact-specific in a way that makes general guidance only go so far. Two people with the same diagnosis, the same insurer, and the same job title can end up in very different legal positions depending on how their claims were documented, what their policy actually says, and what happened during the claims process.
Understanding the landscape — that these are two separate systems, that ERISA limits what evidence courts can consider, that the appeal stage is often more important than litigation — puts you in a better position to ask the right questions.
What those questions look like in your specific case depends on your policy, your records, your timeline, and what the denial letter actually says.
