A long-term disability (LTD) denial can feel like the floor dropping out. You've paid into a policy — or your employer did — and now the insurance company says you don't qualify. What many people don't realize is that a denial isn't necessarily the end. It's often the beginning of a process, and understanding how that process works helps you move through it with clear eyes.
Before diving into the legal side, it's worth clarifying something that causes real confusion: long-term disability insurance and Social Security Disability Insurance (SSDI) are not the same program.
A lawyer who handles LTD denials may be focused on fighting your insurance company, your SSDI claim, or both — and those fights happen in very different arenas.
Insurance companies deny LTD claims for a range of reasons. Some are procedural. Some are medical. Some are buried in the fine print of your policy.
Common denial reasons include:
That last point matters a great deal. A claim approved under the own occupation standard can be terminated when the any occupation review kicks in — even if your condition hasn't changed.
An attorney handling an LTD denial isn't just filing paperwork. The role depends heavily on where you are in the process.
If your plan is covered by ERISA — which applies to most employer-sponsored plans — you typically have one mandatory administrative appeal before you can sue. This appeal is critically important because, under ERISA, the evidence you submit during this stage is often the only evidence a federal court can later consider. 🔍
A lawyer at this stage may:
Getting the administrative appeal right is often more important than the lawsuit itself, precisely because of how ERISA limits what courts can review later.
If the appeal fails, an ERISA lawsuit typically goes to federal court. These cases are unusual — judges usually review the insurance company's decision based on the existing record, asking whether the denial was arbitrary or unreasonable. Some policies give the insurer broad discretion, which makes overturning denials harder.
Non-ERISA plans — including individual policies you purchased yourself — are governed by state contract law, which gives you broader rights and different litigation options.
Many people pursuing an LTD claim are also applying for SSDI at the same time, or an LTD policy requires it. Most group LTD policies include an offset provision: if you're approved for SSDI, the insurance company reduces your monthly LTD benefit by the amount Social Security pays.
This creates an unusual dynamic. The insurer may actually encourage you to apply for SSDI — because your approval reduces what they owe you. Some policies will even pay for an attorney to help you get SSDI approved.
From the SSA's side, the process follows its own stages:
| Stage | What Happens |
|---|---|
| Initial Application | DDS reviews medical records against SSA's listing criteria and RFC assessment |
| Reconsideration | A second DDS reviewer re-examines the denial |
| ALJ Hearing | An Administrative Law Judge conducts an independent hearing |
| Appeals Council | Reviews ALJ decisions for legal error |
| Federal Court | Final avenue if all administrative options are exhausted |
Approval rates vary significantly by stage — ALJ hearings tend to have higher approval rates than initial applications, though outcomes depend heavily on the individual case.
No two LTD or SSDI cases follow the same path. What determines the result includes:
Understanding how LTD appeals and SSDI claims work is a starting point — not a finish line. Whether legal representation changes your outcome, what arguments apply to your denial, which stage you're in, and what your policy actually says are all questions that depend entirely on your specific situation, your medical record, and the documents you signed when the coverage began.
The process has structure. How that structure applies to your case is the piece that only your own circumstances can fill in.
