Getting denied for long term disability benefits is frustrating — and surprisingly common. Whether your claim involves a private employer insurance policy, SSDI through Social Security, or both, a denial doesn't end the road. Houston claimants have multiple avenues to challenge unfavorable decisions, and understanding how the process works is the first step toward knowing where you stand.
Before diving into the appeals process, it helps to be clear about which system you're dealing with — because the rules differ significantly.
Long term disability (LTD) insurance is typically an employer-sponsored benefit governed by a federal law called ERISA (Employee Retirement Income Security Act). If your employer offered LTD coverage and your claim was denied, your dispute runs through the insurance company's internal appeals process and, if necessary, federal court — not the Social Security Administration.
SSDI (Social Security Disability Insurance) is a federal program administered by the SSA. It pays monthly benefits to workers who can no longer engage in substantial gainful activity (SGA) due to a qualifying medical condition. Approval depends on your work history (specifically, the work credits you've accumulated), the medical evidence in your file, and the SSA's assessment of your residual functional capacity (RFC) — what you can still do despite your impairments.
Many Houston residents dealing with disability find themselves navigating both systems at once. An LTD denial can happen while an SSDI claim is still pending — and vice versa.
Denials in both systems happen for overlapping reasons, but the specific grounds vary by program.
Common reasons for LTD insurance denials:
Common reasons for SSDI denials:
At the initial application stage, the majority of SSDI claims are denied. That's not a flaw in the system — it's how the process is structured. The SSA expects most successful claims to move through at least one appeal level.
If the SSA denies your initial SSDI application, you have 60 days (plus a 5-day mail allowance) to request the next step. Missing that window can mean starting over and potentially losing months of back pay.
| Stage | Who Reviews It | Typical Timeframe |
|---|---|---|
| Initial Application | State Disability Determination Services (DDS) | 3–6 months |
| Reconsideration | Different DDS examiner | 3–6 months |
| ALJ Hearing | Administrative Law Judge | 12–24 months |
| Appeals Council | SSA Appeals Council | Several months to 1+ year |
| Federal Court | U.S. District Court | Varies widely |
The ALJ hearing is where most successful SSDI appeals are won. At this stage, you present your case in front of an Administrative Law Judge — in person, by video, or by phone. A vocational expert typically testifies about what jobs, if any, exist in the national economy that you could still perform given your RFC. Medical experts may also testify.
Your onset date (when SSA determines your disability began) matters enormously here. It directly affects the amount of back pay you may receive if approved. SSDI back pay can go back up to 12 months before your application date, minus a mandatory five-month waiting period.
Houston falls within the SSA's region covering Texas, which means hearings are typically assigned to local hearing offices. Wait times, caseloads, and ALJ assignment can vary. While this article doesn't make referrals, it's worth understanding what a disability attorney or non-attorney representative actually does in this context.
For SSDI cases, representatives work on contingency — they collect a fee only if you win, capped by SSA at 25% of back pay, up to $7,200 (this figure adjusts periodically). They don't get paid from your ongoing monthly benefits.
For ERISA-governed LTD cases, the fee structure differs and is typically negotiated directly with the attorney, since SSA fee caps don't apply to private insurance disputes.
A representative's value in an SSDI appeal is largely about the administrative record — gathering the right medical evidence, obtaining treating physician opinions that speak to SSA's specific functional standards, and preparing arguments tied to the SSA's grid rules, which consider age, education, and work experience alongside RFC.
No two denied claims are the same. The factors that determine whether an appeal succeeds include:
Someone denied at initial review with strong RFC documentation and a well-documented severe impairment has a different path forward than someone who missed deadlines or has sparse medical records. 🗂️
The details of your medical history, your specific policy or earnings record, and where you are in the appeal process are what determine which options are actually available to you — and what each one is likely to require.
