When a long-term disability (LTD) claim gets denied by New York Life — one of the country's largest private insurance carriers — many claimants start searching for legal help. Understanding what a disability benefit attorney does in this context, how the claims process works, and where SSDI fits into the picture can help you make sense of what's ahead.
This distinction matters from the start. New York Life disability benefits come from a private insurance policy — typically employer-sponsored group coverage or an individual policy purchased directly. These claims are governed by the policy contract itself and, for employer-sponsored plans, by federal law under ERISA (the Employee Retirement Income Security Act).
SSDI — Social Security Disability Insurance — is a federal program administered by the Social Security Administration (SSA). Eligibility depends on your work credits, your medical condition, and whether your condition prevents you from performing substantial gainful activity (SGA). For 2024, the SGA threshold is $1,550 per month for non-blind individuals (amounts adjust annually).
These two programs operate independently. A New York Life claim denial doesn't affect your SSDI eligibility, and an SSDI approval doesn't automatically entitle you to private LTD benefits — though the two often run parallel, and each can affect the other in specific ways.
Private LTD insurers like New York Life have experienced claims teams whose job includes evaluating — and sometimes contesting — claims aggressively. Attorneys who handle these disputes typically work in a few key areas:
The definition of disability in your policy is one of the most important variables. Many policies start with an own-occupation standard — meaning you qualify if you can't do your specific job — then shift to an any-occupation standard after 24 months, meaning you must show you can't do any work for which you're reasonably suited. That transition is a common trigger point for claim terminations and disputes.
If your New York Life policy came through your employer, ERISA governs the dispute. This matters for several reasons:
| Feature | ERISA-Governed LTD | Non-ERISA (Individual Policy) |
|---|---|---|
| Governing law | Federal | State contract law |
| Jury trial available | Generally no | Often yes |
| Damages beyond benefits | Typically limited | Potentially broader |
| Internal appeal required | Yes, before lawsuit | Varies by state |
| Standard of review | Deferential to insurer (often) | De novo in many cases |
Under ERISA, the administrative record — the documents submitted during the claim and internal appeal — is typically the only evidence a federal court will review. This makes the internal appeal stage critically important. Mistakes made there are difficult to correct later.
Individual policies (not employer-sponsored) aren't governed by ERISA, which generally gives claimants more legal options and broader remedies under state law.
Many LTD policies include an SSDI offset provision — meaning if you receive SSDI benefits, your private LTD benefit is reduced by that amount. New York Life (like most major carriers) often requires claimants to apply for SSDI as a condition of receiving LTD benefits, and some policies allow the insurer to recover past LTD payments if you receive a retroactive SSDI award.
At the same time, an SSDI approval can strengthen a private LTD claim — because SSA's finding that you're disabled under federal standards can support the medical evidence in your insurance dispute. The reverse isn't automatic: a New York Life approval doesn't satisfy SSA's separate eligibility requirements.
SSDI's own appeal process runs through four stages: initial application → reconsideration → ALJ (Administrative Law Judge) hearing → Appeals Council. Most approvals at the hearing level come from ALJ decisions. Attorneys who handle SSDI appeals are separate from those handling ERISA/LTD disputes, though some firms handle both.
No two cases follow the same path. Variables that affect what an attorney can do — and what results are possible — include:
Attorneys typically take LTD cases on a contingency basis, meaning fees come from recovered benefits rather than upfront costs — though the exact structure varies by firm and case type.
The framework above describes how these disputes generally work — how policies are structured, what ERISA means for your legal options, and how SSDI intersects with private disability insurance. But whether your specific claim has merit, whether you're within the appeal deadline, and what legal strategy makes sense depends entirely on your policy documents, your medical record, your claim history, and the precise language New York Life used when it denied your claim.
Those details aren't general. They're yours — and they're the piece this overview can't fill in.