If you've received a denial letter from Reliance Standard Life Insurance Company — or you're worried one is coming — you're likely wondering whether you need a disability attorney and what that process actually looks like. This isn't an SSDI question exactly, but it intersects with it constantly: many people fighting Reliance Standard denials are also applying for Social Security Disability Insurance at the same time, and how those two processes interact matters more than most claimants realize.
Reliance Standard Life Insurance is a private insurer that underwrites employer-sponsored long-term disability (LTD) policies. These are the group disability plans many workers receive as a workplace benefit. When you become disabled and file a claim, Reliance Standard — not the Social Security Administration — makes the initial decision about whether you're entitled to benefits under that private policy.
Like most LTD carriers, Reliance Standard has financial incentives to deny, limit, or terminate claims. Common reasons their denial letters cite include:
These denials are not SSA decisions. They are governed by a federal law called ERISA — the Employee Retirement Income Security Act — which sets strict rules about how and when you can challenge a denial.
ERISA is the reason most people fighting Reliance Standard end up needing an attorney who specializes specifically in this area. Under ERISA:
This procedural framework is unforgiving. Missing the appeal deadline, submitting incomplete medical records, or failing to address the specific grounds of denial can permanently weaken your case. An attorney experienced in ERISA LTD claims can help build the administrative record before that window closes.
This is where the overlap becomes important for readers of this site. Many LTD policies — including those administered by Reliance Standard — contain SSDI offset provisions. That means if you're approved for SSDI benefits, Reliance Standard can reduce your LTD payment by the amount you receive from Social Security.
| Scenario | What Happens |
|---|---|
| You receive LTD only | Full LTD benefit paid by Reliance Standard |
| You receive SSDI only | SSA pays your benefit; no LTD offset |
| You receive both LTD and SSDI | Reliance Standard reduces your LTD payment dollar-for-dollar by your SSDI amount |
| SSDI is denied; LTD is active | Reliance Standard may still require you to apply and appeal SSDI |
Some policies require claimants to actively pursue SSDI as a condition of receiving LTD benefits. If you fail to apply or appeal, Reliance Standard may estimate what your SSDI benefit would have been and deduct that "phantom" amount anyway.
An attorney handling a Reliance Standard dispute typically focuses on:
Separately, an SSDI attorney or non-attorney representative works with the Social Security Administration on a completely different track — helping you navigate initial applications, reconsiderations, ALJ hearings, and Appeals Council reviews under SSA's own rules and timelines.
Some law firms handle both, but they are distinct legal processes with different standards, different deadlines, and different bodies of law governing them.
No two Reliance Standard cases are identical. Outcomes depend heavily on:
Someone denied at the initial LTD claim stage is in a different position than someone whose benefits were terminated after two years when the "any occupation" standard kicked in. A claimant who has already won SSDI faces a different offset calculation than one still waiting on an ALJ hearing. These distinctions aren't minor — they change both strategy and likely outcomes.
What's on paper in your policy, in your medical records, and in your SSA file is the missing piece that no general explanation can account for.