If you've submitted an SSDI application and haven't heard back, you're not alone in wondering what's happening with it. The Social Security Administration processes hundreds of thousands of claims each year, and the waiting period can stretch from weeks to well over a year depending on where your case stands. Knowing how to check your claim status — and what the status actually means — can save you a lot of unnecessary anxiety.
The SSA's primary self-service tool is My Social Security, accessible at ssa.gov. Once you create a free account and verify your identity, you can:
Creating an account takes roughly 10–15 minutes and requires identity verification through a third-party service. If you already have an account, logging in gives you a near-real-time snapshot of where things stand.
Not everyone is comfortable with online portals — and that's fine. You can call the SSA directly at 1-800-772-1213 (TTY: 1-800-325-0778), Monday through Friday. Have your Social Security number ready. A representative can tell you the current status of your claim and whether any additional information has been requested.
You can also visit a local SSA field office. Wait times vary significantly by location, so calling ahead or scheduling an appointment online is worth the effort.
The status language the SSA uses isn't always intuitive. Here's a breakdown of the stages your claim might move through:
| Status / Stage | What It Means |
|---|---|
| Application Received | SSA has your initial filing; basic non-medical review underway |
| Sent to DDS | Your case is at the state Disability Determination Services office for medical review |
| Decision Made | SSA has approved or denied your initial claim |
| Reconsideration Pending | You've appealed a denial; DDS is reviewing again |
| Hearing Scheduled | An Administrative Law Judge (ALJ) hearing has been set |
| Hearing Decision Issued | The ALJ has ruled on your case |
| Appeals Council Review | You've escalated beyond the ALJ level |
Understanding which stage you're in matters because the timelines — and what you can do — differ at each point. 📋
A claim that appears "stuck" is often still moving. DDS reviewers are gathering medical records, consulting with physicians, and applying the SSA's evaluation criteria. This process can take 3–6 months at the initial stage alone, and longer in some states. A quiet status screen doesn't necessarily mean your claim has been overlooked.
Delays are also common when:
If you're well past the average processing window and genuinely haven't received any correspondence, calling the SSA to confirm they have everything they need is reasonable.
If your initial claim was denied — which happens to a significant portion of applicants — checking status becomes more involved because your case moves through additional stages.
At each appeal level, response deadlines are strict. Missing a 60-day appeal window (plus a 5-day grace period for mailing) can result in having to restart the entire application process. Tracking your status closely matters more, not less, once a denial has been issued. ⚠️
Here's the piece many claimants miss: a status check tells you where your claim is — not how it will be decided. The SSA won't signal through a portal whether your medical evidence is strong enough, whether your Residual Functional Capacity (RFC) assessment is going in your favor, or whether you're likely to be approved.
The factors that shape that outcome — your specific medical records, your work credits, your age, your job history, your onset date — aren't visible in a status update. Two people with claims showing the same "DDS Review" status might be headed toward very different decisions based on the details of their individual cases.
One proactive step that genuinely helps: make sure the SSA has your current mailing address, phone number, and any new medical records or treatment information. Requests for information or notices that go to an old address can stall your case significantly. Update your contact information through My Social Security or by calling the SSA directly.
Knowing your claim's stage is useful and worth doing. What happens next at that stage — and what that means for your specific situation — depends entirely on factors the status screen can't show you.