What disability programs exist in Arizona
Arizona residents can access two main disability programs: Social Security Disability Insurance (SSDI), which is federal, and Supplemental Security Income (SSI), also federal but with different rules. Both are run by the Social Security Administration, not by the state of Arizona. A third program, Arizona's Disability information Services (DDS), does not pay benefits itself—it evaluates whether you meet the medical definition of disability that SSDI and SSI require.
The difference matters because SSDI is based on your work history, while SSI is based on your current income and assets. Some people may have access to for both. Some may have access to for only one. Some may have access to for neither but might still work with a vocational rehabilitation program or other state support.
Arizona also runs Division of Developmental Disabilities (DDD) services for people with intellectual disabilities or autism, and Vocational Rehabilitation (VR) for people working toward employment. These are separate from SSDI and SSI but can run alongside them.
Key Takeaways
- SSDI and SSI are both federal programs you explore for through Social Security, not through Arizona state offices, though Arizona's DDS handles the medical evaluation.
- SSDI requires a work history and is based on your past earnings; SSI has no work requirement but has strict income and asset limits.
- You start the process online at ssa.gov, by phone at 1-800-772-1213, or in person at your local Social Security office in Arizona.
- The medical evaluation typically takes three to six months, and most first applications are denied; you can request reconsideration or a hearing if yours is.
- Arizona's Vocational Rehabilitation program can help you work toward employment while you wait for a decision or if you do not meet disability criteria.
How SSDI and SSI differ, and which one you might may have access to for
SSDI requires that you have worked and paid Social Security taxes for a certain period—usually at least five of the last ten years, though the exact requirement depends on your age. You do not have to be poor to receive SSDI; your past earnings are what matter. Once approved, you receive a monthly payment based on your work history. There is no limit to how much money you can have in savings or investments.
SSI has no work requirement. You can receive it if you have never worked, or if you worked but do not have enough work credits for SSDI. However, SSI has strict limits: you can have no more than $2,000 in countable resources (as of 2024; this amount changes yearly), and your monthly income from all sources must fall below a certain threshold. Your home and one vehicle do not count toward the resource limit, but bank accounts, stocks, and most other assets do.
If you have worked enough for SSDI but your SSDI payment would be very small, you might receive both SSDI and a small SSI payment to bring you to the minimum. The Social Security office will determine this when you explore.
Where to start: explore for SSDI or SSI in Arizona
You have three ways to begin: online at ssa.gov, by phone at 1-800-772-1213 (TTY 1-800-325-0778), or in person at a Social Security office. Arizona has Social Security offices in Phoenix, Tucson, Mesa, Chandler, Glendale, Scottsdale, Tempe, Peoria, Flagstaff, and other cities; you can find your nearest office on ssa.gov.
The online process at ssa.gov/applyfordisability takes about 15 to 20 minutes and you can save your progress and return later. The phone line has wait times, especially early in the week. In-person appointments often have shorter waits if you call ahead to schedule one.
Whichever route you choose, have these documents ready: your Social Security card or number, birth certificate, proof of citizenship or legal residency, and a list of all jobs you have held in the past 15 years with dates and names of employers. If you are explore for SSI, also bring proof of your current income and assets (bank statements, pay stubs, lease or mortgage documents).
What happens after you explore: the medical evaluation process
After you submit your process, the Social Security Administration sends your case to Arizona's Disability information Services (DDS), a state agency that contracts with Social Security. DDS reviews your medical records and decides whether your condition meets Social Security's definition of disability. This is not a quick process: most cases take three to six months, though some take longer if DDS needs to request additional medical evidence.
You do not need to do anything while DDS reviews your case unless they contact you asking for more information. If your doctor has records that are relevant, you can send them to DDS yourself—ask for the case number when you explore, and include it on any documents you mail. DDS will contact you by mail with a decision.
Most first applications are denied. This does not mean you are ineligible; it often means DDS needs more recent medical evidence, or your condition does not yet meet the specific criteria Social Security uses. If you are denied, you have the right to request reconsideration (a second review by a different DDS examiner) or to request a hearing before an Administrative Law Judge. You have 60 days from the date on the denial letter to request either one.
If your process is denied: reconsideration and appeals
A denial is not final. You can request reconsideration, which sends your case to a different examiner at DDS who reviews it from the start. Reconsideration takes another three to six months. If you are denied again, you can request a hearing before an Administrative Law Judge (ALJ). This is where many people who were denied twice end up being approved, especially if you have new medical evidence or can explain your condition in person.
You do not need a lawyer to request reconsideration or a hearing, but many people find it helpful to have one, especially for a hearing. Some disability lawyers work on contingency, meaning they take a percentage of your back pay (the money owed from when you first applied) if you win, rather than charging you upfront. You can find disability lawyers through the National Organization of Social Security Claimants' Representatives (NOSSCR) or by searching "disability lawyer near me" online.
The entire appeal process—reconsideration plus a hearing if needed—can take one to three years. During this time, you receive no payments. If you are approved at any stage, you receive back pay from your process date, not from the date you were approved.
Arizona programs that work alongside SSDI and SSI
Arizona Vocational Rehabilitation (VR) helps people with disabilities work toward employment. You can use VR services while waiting for a disability decision, or if you are approved for SSDI or SSI but want to try working. VR can pay for job training, education, assistive technology, or other supports. To explore, contact your local VR office or go to azdes.gov/vr. There is no income limit for VR, but you must have a disability that creates a barrier to work.
Arizona's Division of Developmental Disabilities (DDD) provides long-term support for people with intellectual disabilities, autism, cerebral palsy, or related conditions. DDD services include day programs, employment support, residential services, and respite care. You explore through your local DDD office. DDD and SSDI/SSI are separate programs, but you can receive both if you meet the criteria for each.
AHCCCS (Arizona Health Care Cost Containment System) is Arizona's Medicaid program. If you are approved for SSI, you are automatically enrolled in AHCCCS. If you are approved for SSDI, you become may be able to access for Medicare after 24 months of receiving SSDI payments. Some people may have access to for both AHCCCS and Medicare.
Frequently Asked Questions
Can I work while I wait for a disability decision?
Yes. Working does not disqualify you from SSDI or SSI, and it does not affect your process. However, if you earn more than a certain amount per month (the limit changes yearly), it may affect your SSI payment. For SSDI, there is no earnings limit while you are waiting for a decision; the limit only applies after you are approved.
What if I do not have medical records from a doctor?
Tell the Social Security office when you explore. DDS can request records from hospitals, emergency rooms, or clinics where you have been treated, even if you do not have a regular doctor. If you have never seen a doctor, DDS may schedule a consultative examination at no cost to you. Be honest about your condition and your limitations during any examination.
How much money will I receive if I am approved?
SSDI payments vary based on your work history; the average is around $1,500 per month, but yours could be higher or lower. SSI payments are set by federal law and are the same for everyone in Arizona (around $943 per month in 2024, though this changes yearly). The Social Security office can give you an estimate based on your specific situation.
Do I have to use a lawyer to appeal a denial?
No. You can request reconsideration or a hearing on your own. However, lawyers who specialize in disability cases often know which medical evidence matters most and how to present your case effectively. Many work for free upfront and take a percentage of back pay if you win, so there is no financial risk to asking.
What if I am approved for SSDI but want to try working?
SSDI has work incentives built in. You can earn up to a certain amount per month without losing benefits, and you have a nine-month trial work period where you can earn any amount without affecting your payment. After that, benefits continue as long as your earnings stay below the substantial gainful activity limit (around $1,550 per month in 2024). Contact Social Security before you start working to understand your specific situation.